Shipping policy
Processing time
Our coffee is roasted in small batches, so in-stock orders typically ship within 3–5 business days of being placed. Orders placed on weekends or holidays begin processing the next business day.
Pre-orders
Pre-order items ship by the date shown on the product page. If your order includes both pre-order and in-stock items, the full order ships together once the pre-order items are available. We'll email you if anything changes.
Where we ship
We currently ship within the contiguous United States. We're unable to ship to Alaska, Hawaii, U.S. territories, P.O. boxes outside the contiguous U.S., or international addresses at this time.
Shipping rates
- Free standard shipping on orders $30 and over.
- For orders under $30, shipping rates are calculated at checkout based on your location and order size.
Delivery time
Once shipped, most orders arrive within 3–7 business days. Delivery times are estimates and may vary due to carrier delays, weather or high-volume periods.
Carriers
We ship with trusted national carriers and choose the best option for each order.
Subscriptions (coming soon)
Subscribe & Save orders ship on your chosen schedule. You'll receive a confirmation email each time an order ships.
Tracking
Once your order ships, you'll receive an email with a tracking number.
Lost or damaged packages
If your order arrives damaged or doesn't show up, email us at hello@centersidecoffee.com within 7 days of the expected delivery date and we'll make it right.
Questions?
Reach us anytime at hello@centersidecoffee.com.
